The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,024
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-05-10
Person
5
5
0
10th May 2024
The practitioner I saw, [name removed], was professional, approachable and left no stone unturned. The appointment wasn’t rushed she looked at everything with due consideration. She even phoned me the same day with test results.
I can’t praise her highly enough.
Suggested improvements
All was good
The James Cochrane Practice
2024-05-09
Person
4
5
0
9th May 2024
Very thorough response to my recent illness. Blood tests, medication & referral.
Suggested improvements
It would have been helpful if I’d been aware that my Doctor had been changed. A matter of courtesy.
The James Cochrane Practice
2024-05-09
Person
4
5
0
9th May 2024
Most times appointments are given about a month away. Difficult to get appointments on the day.
Suggested improvements
You do what you can
The James Cochrane Practice
2024-05-09
Person
5
5
0
9th May 2024
The overall experience was easy and efficient and I was kept informed all along the process
Suggested improvements
Nothing
The James Cochrane Practice
2024-05-08
Person
4
5
0
8th May 2024
I had to wait over four weeks.
Suggested improvements
I can’t think of anything.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk